-Tom Hsieh, CEO, Zappos.com
What’s the big deal with culture? High performing, successful organizations have well-managed cultures that align with their business strategy. Organizations that are intentional about their culture have inspiring leaders, values alignment in hiring, and authentic communication. When culture isn’t actively managed the collective behaviors – good and bad – ultimately drive customer engagement and impact the bottom line.
We work with you to identify and define your current culture, mapping out your desired future state. We align your workplace culture to your business strategy through collaborative face-to-face workshops and an integrated study of your mission, vision, and values. We manage the communication around transforming your culture and design reinforcing practices to ensure you have the tools to strengthen behaviors throughout your organization.
An organization’s employee engagement scores had been steadily declining and past efforts had not resulted in improvements.
After conducting an assessment and analysis of employee engagement feedback, we developed a change strategy to create a “best places to work” culture. We engaged senior leadership who would commit to role model and implement key behaviors to improve trust, foster autonomy and empowerment, and increase employee engagement and organizational effectiveness. We developed and facilitated workshops for leaders and aspiring leaders to build capability around leadership, motivation, feedback and communication.